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  • Writer's pictureMichelle Moran

Questions You Should Ask When Hiring a Custom Builder


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Building a custom home is a once-in-a-lifetime undertaking that often requires a lot of investment.

Therefore, you must entrust your home's construction to a reputable builder. You should ask your candidate custom builder essential questions and learn what makes them unique.


Here's a look into what you must ask when selecting a custom builder and why those questions are essential.


How to Find a Good Builder

Conducting good research is crucial when choosing a builder for your custom home. Apart from asking friends and family for recommendations, you should also seek guidance from people within your area who've undertaken similar construction projects.


The latter group is often best placed to tell you of any problems they encountered when building their custom home and the best builders and solutions they found.


You can also get various builders' reviews online and visit reputable associations to see their accredited members and start selecting candidate custom builders from there.


However, getting excellent builders for your custom home project involves looking at other factors, such as experience and communication, which cannot be obvious when looking at memberships in top associations.


Top Questions You Should Ask When Hiring a Custom Builder

Here's a keen look into the top questions you should ask before hiring a custom home builder.


Is the Builder Registered as a Limited Liability Company?

Some builders operate as a registered limited liability company. Doing this allows them to separate themselves from the business and protect and legitimize their work and any dealings with their clients.

Builders operating under a limited liability company are much easier to research and get history and reviews about their past work. It also helps establish whether any claims have been made against their company and assess their track record.


Are They a Member of Any Trade Associations?

Trade associations provide an effective way for builders to share new information about policies, practices, and other things within the industry to stay updated on their practices to serve clients better.

Therefore, finding a custom builder who's an active member of a reputable trade association is a big plus. You should confirm their membership with the said association and ensure they're active participants. This shows their commitment to quality and professionalism, building confidence that they will deliver your project to the best standards.


What Subcontractors Will They Be Using?

Subcontractors are essential partners for custom builders. Your custom builder should have access to all professionals needed during the project to ensure your custom house does not stall waiting for a certified worker to be found and handle the emerging bits of the project.


Your builder's subcontractors must be certified, reliable, and trustworthy. This will save you a lot of money in the long run since you'll avoid substandard work and the large overhead of desperately hiring professionals to complete the other work associated with the build.


Payments and Warranties

Before the work starts, you should understand the custom builder's payment schedule and warranties. This agreement should appear in writing in your contract.


Builders often ask for an installment upfront, especially for large jobs such as extensions and conversions. Sometimes, the builder requests payments for each phase they complete as long as you're happy with the work.


A builder confident in their work and quality will offer warranties on labor and material. Therefore, any issues arising from substandard work will not be billed to you.


Experience and Track Record

Experience is one of the most critical factors for selecting a reputable custom home builder. The builder should ideally have experience in projects similar to yours. A good experience will indicate an excellent capability to handle challenges and develop innovative solutions that will yield great results.


Cincinnati Custom Home

You can judge a builder's experience based on how many projects they've worked on within your community and how many developers they've engaged with. A positive track record with good references from past clients should back this experience.


Past clients should have positive insights into the builder's professionalism, work quality, and reliability. Their track record should also help you gauge their style and attention to detail, including relationships with suppliers and financiers within the industry.


Estimated Timeline

You should understand with the custom builder about how long the project should take to complete. This will allow you to plan accordingly and manage expectations.


The builder should also give you confidence that they can adapt quickly and handle unexpected issues or changes without significantly compromising the timeline or budget. Sometimes, such issues or changes can come with a financial overhead, so you must also agree on this.



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How Do They Communicate with Clients During Projects?

Client communication is an essential skill for the most proficient custom builders. You should inquire with your candidate builder about how they communicate with clients during a project and understand their preferred methods, frequency, and approach to addressing questions and concerns.


With technology being quickly adopted by most builders, many are using software to improve communication and allow clients to easily make changes, create new orders, and monitor the progress of their projects.


How Do They Handle Permits and Approvals?

Local, state, and federal laws may require you to obtain specific permits and approvals to build certain projects. Typically, your builder should have processes in place to obtain these permits and approvals and ensure your project is being completed to code.


The builder should be able to guide you through the approval process and clearly outline any time and financial costs to getting the permits and approvals, so you have a concise budget and timeline for your project.


Partnering with the Right Custom Home Builder is Everything

Building a custom home should be an exciting experience. You will get the best results only if you perform thorough research, ask the right questions, and engage a reputable builder. Contact us today and learn why we best fit your custom project.



Luxury Home Being Built

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